261th UX Vienna Meetup: AI vs. UX/UI & Agentic Ecosystems

Tuesday, 8th of September 2026, 7:00 pm (MAI Digitalberatung)
Please register at meetup.com/UXvienna.

We’re excited to invite you to the next UX Vienna Evening Meetup – an evening of inspiring talks, interesting perspectives and community exchange.

The talks

UX/UI Design is B#llsht
Why AI doesn’t solve the UX/UI problem but finally makes it visible
Mitch Loewenherz | Freelance Digital Experience Designer

Despite years of experience, many UI designers receive rejections because they supposedly don’t quite fit the profile. At the same time, job postings often ask for everything at once: research, wireframes, UI, accessibility, product thinking, technical skills, and AI.
What is actually expected of designers today? Is it enough to know how to use the right tools, or is it more about understanding problems, making good decisions, and knowing how to make sense of new technologies?
This talk is a plea for clearly defined job titles, understandable requirements, and more differentiation between UX, UI, and the additional changes AI is bringing into the field.

From Interfaces to Agentic Ecosystems
How UX changes when AI starts coordinating people, agents and services
Jasmin Dawes | Senior UX designer, AI & Service Design

AI is moving from answering questions to acting across connected services, changing what UX designers need to design. Using a digital identity transition as a practical example, this talk explores how an agent can coordinate multiple independently owned services while keeping users informed and in control. We will connect this simulated multi-agent experience to the emerging A2A ecosystem and the broader transformation of enterprise silos. Finally, using Bridges’ Transition Model, we will explore how UX can help people and organizations move from today’s fragmented systems toward a more human-centered agentic future.

UX Vienna Evening Meetups are on the 2nd tuesday of every month — 12 times a year.

Collaboratively we document each UX Vienna Evening Meetup at https://UXvienna.at/ongoing/ – Check out to see what kept us busy and what you might have missed so far.

UX Vienna announcements are available at https://meetup.com/UXvienna. In addition you can follow us on LinkedIn.

We are looking forward to seeing you!

260th UX Vienna Meetup: Service Design in the Age of Agentic AI & Interaction Principles for AI Language Systems

Tuesday, 11th of August 2026, 7:00 pm (sclable)
Please register at meetup.com/UXvienna.

We’re excited to invite you to the next UX Vienna Evening Meetup – an evening of inspiring talks, interesting perspectives and community exchange.

The talks

From Journeys to Agency – The New Reality of Service Design in the Age of Agentic AI
Jessica Blank (Service Designer @ sclable)

For decades, Service Design has focused on creating seamless interactions between people and services. But what happens when AI no longer just supports users—but acts on their behalf?
As agentic AI moves from chatbots to autonomous systems, the design challenge fundamentally changes. We are no longer designing interfaces and journeys alone—we are designing intent, agency, and governance. In this talk, we’ll explore how AI agents, multi-agent systems, and autonomous workflows are reshaping organisations, why autonomy without governance creates new risks, and what this means for the future role of Service Design.

Interaction Principles for AI Language Systems
Wieland Kloimstein (UX Designer @ ImmoScout24)

“AI can make mistakes” is a euphemism — a system with no access to the category of truth doesn’t make mistakes, it produces probable output. Three principles that make this behavior addressable, and one killer method to counter it.

UX Vienna Evening Meetups are on the 2nd tuesday of every month — 12 times a year.

Collaboratively we document each UX Vienna Evening Meetup at https://UXvienna.at/ongoing/ – Check out to see what kept us busy and what you might have missed so far.

UX Vienna announcements are available at https://meetup.com/UXvienna. In addition you can follow us on LinkedIn.

We are looking forward to seeing you!