196th Evening Meetup – Book and article recommendations

For the round of introduction at the 196th Meetup the participants were asked to share books or articles they read recently and/or can recommend. Here is the list 🙂


  • George Lakoff: Don’t think of an elephant (Website George Lakoff)
  • Marc Stickdorn & Jakob Schneider: This is Service Design Thinking (Website)
  • Nancy Kline: The Promise That Changes Everything: I Won’t Interrupt You (Website Verlag)
  • Jim Kalbach: The Jobs to Be Done Playbook. Align Your Markets, Organization, and Strategy Around Customer Needs. (Website Verlag)
    -> This was recommended by several participants because on Thursday April 15th this is the book at the Vienna Book Club – join us: https://www.meetup.com/uxvienna/events/nhwmlryccgbtb/



  • Conversation Design by Robocopy, on how to design good conversations for conversational AI (chatbots, digital assistants)

196th UX Vienna Evening ONLINE Meetup

Tuesday, 13th of April 2021, 7:00pm online (CEST/Vienna time)

Please register at meetup.com/UXvienna – the URL for the online conference is available there.

We will continue with our regular format – we will start at 7pm on time with the talks.

Sessions for this meetup

  • The 7 Deadly Sins of User Research
    Emanuel Jochum, Experience Designer & Content Strategist (Website, Twitter)
  • Your mini-talk? Please contact us at hi@uxvienna.at!

Online Discussions & Q&A

  • For questions please use sli.do: Event code #uxvienna (direct link)
  • For discussions we provide our slack channel as well – please write to hi@uxvienna.at and you will get an invitation.
  • For sharing job offers, taking notes and sharing links you can always use our collorative pad – uxvienna.at/ongoing

Hope to see you all in the remote world.

Zoom provided by TechTalk.

PS: If you have any questions — reach out to us via hi@uxvienna.at or Twitter @uxvienna.