At the next meetup in August we meet at EBCONT Zentrale in Vienna. The agenda for this evening will be:
18:30 Doors open
19:00 Welcome, Round of Introduction & Talks:
The DesignOps Universe: Accelerating Your (Design-)Teams Performance by Elisabeth Weidner – UX/UI Designer at EBCONT & DesignOps advocate
Data, Design and Beyond: The Why and How of UX metrics by Elif Alp-Marent – UX Manager at Bitpanda, Rudolf Stefanich – UX Research Lead at Bitpanda& Julian Moser – Head of UX at Bitpanda
20:45 Drinks & Snacks
The DesignOps Universe: Accelerating Your (Design-)Teams Performance
by Elisabeth Weidner – UX/UI Designer at EBCONT & DesignOps advocate
Welcome to the DesignOps Universe! 🌌 You think DesignOps is just about making design more efficient? Think again. DesignOps is the key to unlocking seamless collaboration, optimizing workflows, and creating consistent, high-quality designs that drive business success. In this talk, we’ll show you how DesignOps bridges the gap between design, development, and project management. You’ll get practical insights on how we implemented DesignOps within our organization and see how leading companies leverage it to achieve their goals. Join us for a deep dive into the world of DesignOps at EBCONT and discover how it can transform our team’s productivity and creativity. 🚀 💡
Data, Design and Beyond: The Why and How of UX metrics
Join us as we dive into the vital role of measuring experience design. This talk highlights how we translate user insights to design decisions, ensuring we stay deeply connected to our customers. We’ll share our approach to balancing macro and micro, qualitative and quantitative data to capture the full spectrum of customer experiences. By raising product and design maturity, we can align product strategies with real user needs, driving success and innovation.
The entrance to the Millennium Tower is located in Millennium City. There is a reception in the lobby, which is always staffed. There, you just need to say that you want to go to EBCONT. The staff will then assign you an elevator that will take you to the 36th floor.
EBCONT – Digital is now: Innovative IT solutions for your business success in the digital transformation.
At the next meetup in June we meet at MAI Digitalberatung in Vienna. The agenda for this evening will be:
18:30 Doors open
19:00 Welcome, Round of Introduction & Talks: From Silos to Symphony: Building Collaborative Design Operations (Our Work in Progress!) by Christina Bruckner & Martin Brugger-Hatzl Design Patterns for Neurodiverse Users by Miriam “Mina” Nabinger
20:45 Drinks & Snacks
From Silos to Symphony: Building Collaborative Design Operations (Our Work in Progress!)
Ready to shatter those silos and streamline your team’s workflow? This talk is your playbook. We’ll walk you through the exact design operations strategy we implemented to overhaul our design system governance, redefine roles for clarity, and build rock-solid trust with stakeholders. Our story is one of work in progress, but the collaborative gains we’ve made are undeniable. Join us to discuss how everyone can conduct their own symphony of collaboration.
Let’s make your designs neuroinclusive! We’ll debunk common misconceptions about neurodiversity, shedding light on how diverse neurological conditions influence user experience. Following that, we’ll explore key design patterns specifically crafted to meet the unique needs of neurodiverse users.
We create tailored customer focused strategies for your digital business transformation. We are your professional partner in your digital business transformation. Our consulting services and software solutions enable you to build on already existing or new business models and processes, and create unique customer experiences.
I began working in the field of User Experience more than 30 years ago. Between then and now, a number of interesting things have happened; User Experience has moved from engineering to psychology to “design,” and has gone from “unnecessary” to required. Desktop software, web sites, mobile applications, games, web-based business software, voice interfaces – User Experience is everywhere and customers believe we, as UXers, know what we’re doing.
Things have improved for us as a profession, but I still see a repeating pattern of questions and mistakes being made by UX professionals. I will discuss a number of these, including portfolios, the design process, standards, complex business software design, and other lessons. I will also provide downloadable training materials for the group.
Raphael Fehrer, UX-Architect @ Erste Digital Over the past few years, customer advising has evolved from one-sided presentations by advisors to collaborative efforts with customers. However, this shift towards joint collaboration is often taken for granted and not explicitly addressed. In this talk, I will explore how we at Erste Bank are actively working to develop co-experience concepts for our customer onboarding process through extensive research, enhancing the way we engage and connect with our customers.
How fast can you fix a HealthTech onboarding experience? Spoiler: Fast!
Melita Balaski, Product Design Consultant We all know what happens when users struggle to complete a process or, worse, abandon it altogether. Now imagine launching a complicated HealthTech onboarding experience without the essential steps of research, user testing, or thoughtful design. Through a real-world case study, discover how a lean team tackles a demanding relaunch timeline and implements actionable strategies rapidly to turn this frustrating user experience into a success.
Location
University of Applied Sciences Technikum Wien (FH Technikum Wien) Höchstädtplatz 6 1200 Wien room: Raum HS F0.01 (Festsaal)
Tuesday, 12th of March 2024, 7:00pm (willhaben) Please register at meetup.com/UXvienna.
At the next meetup in March we meet at willhaben in Vienna. The agenda for this evening will be:
18:30 Doors open
19:00 Welcome, Round of Introduction & Talks: UX Research and business growth by Katerina Ivanova & Martin Müller UX Utopia – Experience Design form a Speculative Perspektive by Melanie Daveid
20:45 Drinks & Wraps
UX research and business growth
by Katerina Ivanova & Martin Müller, UX Research, willhaben When looking for new business opportunities, companies often put emphasis on trying things and failing fast, but what is the place of UX research in this process? How do you test the product that doesn’t exist yet? In this talk, we explore the dynamic interplay between business development / growth strategies and user research. By intertwining these two domains, organizations can unlock innovative pathways to foster user-centric growth. We will tackle how user research can reduce risks when validating Feasibility, Desirability and Viability and delve into real-world case studies to see how user insights help develop and refine new business opportunities.
UX Utopia – Experience Design from a Speculative Perspective
by Melanie Daveid, Experience Designer Patterns, guidelines and processes are the bread and butter of User Experience design. They provide structure and direction based on identified needs. However, it can be easy to fall into a comfortable routine that hinders the progress of the discipline. So, what comes next in UX design? We need to expand our understanding of what constitutes an experience and be willing to explore uncharted territories. Speculative Design offers an opportunity to do just that. It’s time to break free from the status quo and envision the future of Experience Design.
willhaben is the largest digital marketplace and one of the biggest websites in Austria with more than 4.6 million users per month* and more than 10 million ads in real estate, cars, jobs and marketplace (*ÖWA 2023-III, mittlerer Monat). Our successful concept is based on strong regional content and a modern, clear page structure with a detailed categorization of the ads. The easy usage, the fast search results and the exclusive focus on the online advertising business ensure a clear profile of the offer and a high user acceptance.
Teamspirit is one of the key corporate values at willhaben. We are true team players with a wide variety of talent, and we support each other to achieve the best results for our users and customers. Our open office space, including a large kitchen and sunny terrace ensures a very familiar working atmosphere. There are regular joint activities such as team buildings, after work gatherings and other company events and as an employer, we are delighted about top positions as a „Great Place to Work ” for the past 14 years.
Tuesday, 13th of February 2024, 7:00pm (Eversports) Please register at meetup.com/UXvienna.
At the next meetup in February we meet at Eversports in Vienna with two interesting talks.
Ethics in UX Design
by Amirhossein Shamlou – Head of Product Design, Eversports In the realm of User Experience (UX) Design, where aesthetics meet user functionality, ethical considerations play a crucial role. This presentation addresses the balance between creating engaging digital experiences and maintaining ethical integrity. We’ll explore key issues like privacy, accessibility, and inclusivity, and discuss the impact of design choices on users. Our focus is to highlight the importance of ethical practices in UX design, ensuring that digital products are not only effective but also responsible and user-friendly.
AI-powered UX Design Tools
by Tom Zahler – Co-founder and Managing Director, intuio GmbH AI has come to change the landscape of design tools for UX professionals. Let’s examine a few of those tools a bit more closely, and see how advanced their use of AI already is in their products. Are they really useful for the task of designing interfaces and interactions? Some promise to come up with entire designs based only on a text prompt, or to convert a screenshot into an editable design. Many are still in Beta or offer access via a waitlist only. How does Midjourney fare as a user interface designer? Can it help with creating UI component libraries for design systems? How about Framer as a copywriting assistant? You will get a better understanding of the possible impact and developments that will change our field with the adoption of these new technologies.
The setup process is a pivotal stage in crafting a cohesive design system. It begins with evaluating existing design elements, followed by collaborative definition of core principles. Implementation involves creating reusable components and patterns. Our systematic approach establishes a foundation for consistency, efficiency, and collaboration in design and development.
Sometimes we forget to add labels to user interface elements. How does that happen and why is it a problem? Is it even necessary? Let’s talk about accessible names and labelling the web.
Location
Moonshiner GmbH Donau-City-Straße 1 Tech Gate, 6. OG 1220 Wien
Online Discussions & Q&A
For discussions we provide our slack channel as well – please write to hi@uxvienna.at and you will get an invitation.
For sharing job offers, taking notes and sharing links you can always use our collaborative pad – uxvienna.at/ongoing
At the next meetup in December we meet at Liechtenecker in Vienna with two interesting talks.
UX writing: How to advocate for clarity in digital bureaucracy
by Dominik Vaszily, Content Designer, Lighting Beetle*
The digital transformation of a prestigious public institution serving hundreds of millions of people presents unique challenges. How do you keep the content clear and consistent despite its legal complexities? Dominik will share his experience implementing a user-centric approach at the European Patent Office, unifying expert terminology for diverse user groups and digital tools. Ultimately, it’s about making public services accessible to everyone.
Making the business value of design visible
by Marion Haidacher, Head of Account Management at Liechtenecker
Let’s talk numbers baby! But how? UX-Design is only about making things “pretty“, right? So wrong. Because if you ask us, design is so much more and contributes significantly to the achievement of corporate goals. In this talk, we will give you useful tips on how you can communicate this within your company or in front of your customers.
Tuesday, 14th of November 2023, 7:00pm (Erste Digital, Vienna)
Please register at meetup.com/UXvienna – just if you are registered before Monday 13th 10am you can join the meetup.
UX Vienna Evening Meetups are on the 2nd tuesday of every month — 12 times a year. This time we meet at Erste Digital.
Pebbles move, boulders don‘t – implementing usability test findings successfully in a complex scrum project setup (Johanna Schauerhofer & Michael Bechinie)
Usability testing is one of the most important user-based methods in the human-centred design process to optimize the user experience. In our talk we will share our experience of implementing continuous incorporation of the results of user-based evaluation methods. The learnings will focus on a large-scale scrum project in the context of a financial business application. We will discuss the evolutionary steps of our approach with the goal to ensure the highest possible implementation rate of usability test findings.
An alien goes UX meetup or: how to overcome the user obsession problem (Wolfgang Goebl)
I (an IT guy) – have worked with UX professionals on many implementation projects. I appreciate their user obsession, reflected in every UX design they want to have implemented by software developers. In stark contrast, however, I’ve seen too many projects where the UX designs were, at best, just good initial input. In those projects, the actual UX design & implementation was done by software developers.
Asking ChatGPT “What criticism is there of UX Design?” leads to some validation of my observations: “The UX discipline neglects other aspects of design, such as technical feasibility, economic profitability or social responsibility. UX focuses mainly on the usage phase of the product or service, without considering the impacts on other phases of the realisation”.
Wouldn’t it be lovely to increase the impact of UX by setting up a true co-design process of UX, implementation, and other relevant aspects of realisation in a seamless approach?
In this talk I will cover topics like:
how to design user experiences as part of a more holistic enterprise design approach
how to smash down the walls between UX and software architecture to enable a true co-design approach
how the facet of “experience” should be complemented by “architecture” and “identity” to create better enterprises?
Location
Erste Group at Erste Campus Main Entrance at “Am Belvedere 1” 1100 Wien
