Digital Innovation in Caregiving: How innovation is facilitated in NGO sector and why we need great UX people to help us.Tina Licková | User Researcher | Product Strategist | Facilitator
Social Innovations are becoming more urging, especially in the field of caregiving, as the whole EU is aging rapidly. Only in Austria, almost one million people take care of their loved ones – informally. That means they not only not get paid (or very little), but miss a lot of support and appreciation for their hard work. A Konsortium of 5 organizations, called the “The Innovation Network to Support Informal Caregivers” recently started a 3-years long project of exploring the needs of carers and is aiming for digital concepts to make the life of different carers types easier. Tina – user researcher/ service designer and currently the manager of this project, is going to shortly explain the situation, why is important to react on it, provides some detail how the innovation process in this context is planned, as well tell few words about the opportunity to join this project and ideate with the team on new solutions.
Down the Rabbit Hole: Develop your Trend Radar Silvia Weber | Trend Thinker | Creative Strategist | Innovation Facilitator (www.strategyworkshop.at)
• Understand trend research and forecasting • Recognize signals of change • Advance your creative skills
Before founding Strategy Workshop, Silvia Weber worked as a designer, consultant, and strategist. Now she facilitates collaborative processes to help entrepreneurs, teams and brands to imagine the creative potential of the future.
Sabine Ballata: The Storytelling Brain & the UX Mindset: An Exploration An interactive session on how human brains tell stories and why we could make use of that in our design processes. Warning: May contain traces of Victorian novels..
Claudia Oster: User needs & goals – Current approaches and challenges This interactive session will focus on the current approaches which are relevant in the first phase of the user-centered design process – understanding the user needs & goals. Together we will reflect on the used methodologies and discuss which challenges we are facing and how we can solve them.
Andras Rung: How we created a Voice prototype from scratch within weeks Voice-based artificial intelligence (AI) will transform our way of banking within a few years. (Interacting with machines through GUIs is still awkward and in several situations is not effective. Voice interfaces will bring effectiveness, sales numbers and the human touch into financial situations.